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Introducing ODIV Engage

One platform for WhatsApp, multichannel, and AI automations.

Replaces 4–5 scattered tools with a single, smart communication OS. Built for modern businesses in Europe and India to manage chat, campaigns, ecommerce, and events from one brain.

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Official Meta BSP GDPR-ready · EU-hosted Cancel anytime · No lock-in
Ticket Purchase Webhook
Generate Unique QR
Attach PDF Guide
Send WhatsApp Ticket
Scan at Gate App
Click-to-WhatsApp Ad
Greet Lead
Ask Qualification Qs
Score Lead
Push to CRM
Customer Message
Intent AI Check
Reply with FAQ
Issue Resolved?
Hand-off to Agent
User types "Menu"
Send Catalog List
User Adds to Cart
Collect Address
Send Payment Link
Order Delivered
Wait 24 Hours
Send 1-5 Rating
Flag to Manager
Request Review
Client requests slot
Show Slots AI
Client picks time
Update Calendar
Schedule Reminder

One platform. Every channel.

Stop paying for 5 tools that don't talk to each other. ODIV Engage unifies your entire customer communication stack.

Omnichannel Inbox

WhatsApp, Instagram DM, Facebook Messenger, and Google RCS — all in a single team inbox with shared CRM. Also available as ODIV Inbox — install our mobile & desktop app in two taps on iOS, Android, Web, or Desktop. No app store.

WhatsAppInstagramFacebookRCSMobile appDesktop app

AI Voice Agent + AI Text Agent

Voice AI handles calls 24/7 with STT + LLM + TTS pipeline. Text AI agents train on your PDF, DOC, Excel files — detect intent, route conversations, and answer from your data.

Voice AgentText AgentIntent DetectionFile Training

WhatsApp Broadcasting

Targeted campaigns at scale. Retarget by delivered, read, or failed status.

Ecommerce Store

Native in-chat store. Catalog, cart, checkout, abandoned cart recovery.

Appointment Booking

Calendar bot with WhatsApp + email reminders. Booking links, QR, Mini App.

Event Ticketing

QR passes, personalized PDF invitations, check-in via WhatsApp.

Comment-to-DM Automation

Someone comments on your Post, Reel, or Live — bot replies + sends a DM. Check-if-follower logic built in.

Lead Source

Pull leads from Facebook Ads, Google Forms, IndiaMART, JotForm, Zoho, HubSpot, OCR, and webhooks — auto-sync into CRM and trigger WhatsApp follow-ups instantly.

Rocket Campaigns

High-speed broadcast across all your warmed-up channels combined. More channels = higher TPS. Built for flash sales and time-sensitive drops.

WhatsApp Mini Apps

Native in-WhatsApp forms for lead capture, surveys, registrations, and appointment booking — no external links needed.

Payment Flows

Payment reminders with Razorpay integration. Collect payments directly inside WhatsApp conversations.

Dynamic Experiences

Auto-generate personalized images, PDFs, QR tickets, invoices, and certificates — delivered instantly via WhatsApp or webhook.

CRM with Segmentation & Boards

Up to 10M contacts. Custom fields, tag-based segments with conditions, kanban boards for lead stages, unified contact history across every channel.
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Blog

Latest from the Blog.

Guides, playbooks, and insights to grow your business on WhatsApp.

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ODIV Flow

The brain behind the chat.

Build sophisticated automations without writing a single line of code. Flow is a visual automation engine built directly into your WhatsApp workspace.

  • Drag. Drop. Automate.

    Connect triggers, conditions, and actions on a visual canvas. Add delays, split audiences, format data, and route conversations — all without code.

  • Describe it. AI builds it.

    Tell the AI Bot Builder what you need in plain English. It drafts a complete conversational flow for you to review and refine.

  • Connect Everything

    Trigger flows from webhooks, payment events, form submissions, or CRM updates. Every customer touchpoint becomes an automation opportunity.

QR Routing
E-com Store
Voice AI
Alerts
Chatbot
Forms
Tickets
Calendar
PDF Gen

See how we stack up.

Why settle for pieced-together tools when you can have the complete OS?

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Frequently Asked Questions

Trial lengths vary by plan: 3 days for Lite Broadcast, 7 days for Social Bot, Quick Appointment, and the Starter plan, and 14 days for Growth, Scale, and RCS Lite. The WhatsApp Auth Quick Pack has no trial — it goes live immediately on payment. During your trial you get full platform access — connect your WhatsApp channel, build automations, and send actual messages. Credit card required for trial activation. Lite Broadcast and RCS Lite require a messaging wallet (₹1,000 / €12) on activation to fund delivery.
Your subscription covers platform access — message delivery is billed separately through a pre-loaded messaging wallet. India retail rates (effective April 2026): marketing ₹0.97/msg, utility ₹0.12/msg, OTP/authentication ₹0.14/msg. Replies inside the 24-hour service window are free. You top up your wallet as needed — no surprise charges, you only spend what you load.
No. ODIV is built for non-technical teams. The drag-and-drop bot builder and visual automation canvas require zero coding. On Growth and Scale plans, the AI Bot Builder lets you describe your flow in plain English and it builds it for you. If you need a custom API integration, our Professional Services team can build it as a one-time add-on.
External automation actions — Zapier, Make, OpenAI, payment APIs, and custom webhooks — are available on the Scale plan (10,000 actions/month included) or via task credit wallet top-ups on any plan. Starter and Growth support WhatsApp-native bot actions only. Built-in direct integrations include Shopify, WooCommerce, Deskera CRM, IndiaMart, and TradeIndia.
Quick Start Plans are focused, single-purpose tools: Lite Broadcast (bulk messaging only), WhatsApp Auth (OTP delivery for developers), Social Bot (Instagram + Facebook DM automation), and Quick Appointment (booking system). Base Plans — Starter, Growth, and Scale — give you the full platform: multichannel inbox, bot builder, ecommerce store, AI automations, and team tools. Start with what you need today and upgrade whenever.
Yes. You can port your existing officially verified WhatsApp Business API number to ODIV — it's a standard process and we'll guide you through every step. If your business isn't yet WhatsApp API approved, we offer a Meta Business Verification service as a one-time professional add-on to handle the approval on your behalf.
Yes. ODIV uses the official Meta Cloud API for WhatsApp — the same infrastructure Meta recommends for businesses. This means official template management, Meta quality ratings, verified sender status, and full compliance. No unofficial workarounds or third-party grey-zone resellers.
ODIV's Engage Inbox unifies WhatsApp, Facebook Messenger, and Instagram Direct in one collaborative workspace. Growth includes up to 10 WhatsApp channels + 1 Facebook + 1 Instagram. Scale adds Google RCS for India (rich branded messages on Android, no app needed) plus departments and 10K external automation tasks per month. Need only Instagram + Facebook? The Social Bot Quick Start plan covers that on its own.
Yes. All data is stored on EU server infrastructure. ODIV is fully GDPR-compliant — customer PII is encrypted in transit and at rest, and you retain full rights to export or delete contact data at any time. Our sub-processors include Google Cloud. For high-privacy use cases you can also configure media assets to auto-expire (e.g. after 7 days).
Starter includes 3 members, Growth includes 5, and Scale includes 10. You can add extra seats at any time for ₹199 per seat per month. The Departments feature — which routes conversations to Sales, Support, or Billing queues — is built into Scale and available as a ₹549/month add-on on other plans (minimum 3 members required).
Yes. ODIV Inbox is a Progressive Web App — install it in two taps on any iPhone, Android phone, Mac, Windows PC, or directly from your browser. No App Store or Play Store download required. You get push notifications, offline access to cached conversations, scheduled sends, and multi-agent assignment — all bundled with any plan that has a WhatsApp channel, at no extra per-seat cost. View the setup guide →