Inbox
Every conversation, one screen.
Stop juggling three messaging tools and the dead time your team spends switching between them. Run WhatsApp, Instagram, Messenger and Google RCS from a single shared inbox — and give your team the same app on iPhone, Android, Mac, Windows and the web.
WhatsApp Business API
Official Meta Cloud API
Instagram Direct
DMs land in the same queue
Facebook Messenger
From your verified Page
Stop losing tickets in agent handoffs
Round-robin, least-active or availability-based assignment routes new chats to the right human the first time. Sales chats never sit in support, and vice versa.
Reply to Instagram from the same inbox
When a customer messages on Instagram instead of WhatsApp, your agent picks up in the same screen — no app-switching, no context loss, no missed reply.
One number, ten agents, ten devices
Your team logs in from phones, laptops or browsers and works the same shared queue without stepping on each other or paying per-seat fees.
AI
Two AI workers. One brain trained on your business.
Your competitors' AI bots answer with generic ChatGPT replies. Yours answers with your actual price list, your actual policies, your actual product specs — on WhatsApp and on your website, 24 hours a day, every day.
STT pipeline
Real-time speech-to-text
Pluggable LLM
Pick the model + temperature
TTS output
Multiple voices + languages
Never miss a midnight call again
Your Voice Agent picks up at 3am, asks why the visitor called, books a callback, and pings your team on WhatsApp — so the lead is in your pipeline before you wake up.
AI that actually knows your menu, prices and policies
Train it on your menu PDF, returns policy, fee schedule. Customers get accurate, on-brand answers — not hallucinated guesses.
Smart routing instead of dumb chatbot
Detects intent ("complaint", "demo", "pricing") and routes to the right bot or department automatically — no more customers stuck in a "press 1 for…" loop.
Broadcast
Send to thousands. Retarget the ones who matter.
Email open rates are stuck at 18%. WhatsApp opens at 95%+. Stop spraying campaigns into inboxes nobody checks — broadcast where your customers actually read, and re-target the unopened set in two clicks.
Text with variables
Personalize name, order, coupon
Image header
Static or dynamically-generated
Multi-Product (MPM)
Up to 30 SKUs in one message
Festive sale to your full list
Push a coupon LTO template to every opted-in contact in 48 hours, then retarget everyone who didn't open with a follow-up 24h later.
Promote new arrivals in chat
Multi-Product Message shows 5 SKUs; customers tap "View" inside WhatsApp and land in chat-ready commerce — no website needed.
Win back the silent customers
Segment everyone who hasn't replied in 30 days, send a re-engagement template, and route replies straight to a sales agent in real time.
Commerce
Catalog. Cart. Checkout. All inside the chat.
Every step you remove between "interested" and "paid" lifts conversion. Native WhatsApp commerce removes them all — no website, no app download, no abandoned cart popup tax. Your customer browses, picks, pays — without ever leaving the conversation.
Catalog inside WhatsApp
Single, multi-product, full
Native cart + checkout
Without leaving chat
Coupons + discounts
Stack rules supported
D2C brands sell without sending shoppers off-platform
Run your full storefront inside WhatsApp — discovery, AOV upsell, payment, tracking — with the lowest friction your conversion funnel will ever see.
Food + grocery delivery, end to end
Daily-menu broadcast → tap to order → in-chat payment → driver dispatched via Tookan or Shipday → delivery confirmation, all inside the chat thread.
Stop losing 70% of carts to silence
Cart sits unfinished — an automation pings the buyer 30 min later with the same cart, one tap to resume. Recover the orders other tools quietly drop.
Calendar
Customers book themselves. You stay free.
Stop the back-and-forth WhatsApp tag with every customer trying to book a slot. Let them self-book in chat — pick a date, pick a time, get a reminder. You spend zero minutes scheduling and zero customers churn from "you reply too slow".
Single + multi-slot
Same calendar, both modes
Custom slot duration
15min to multi-hour
Auto or manual approval
Per calendar setting
Salons + clinics that hate phone tag
Customer messages "Book" → picks date → picks slot → gets a confirmation + 1-day-prior reminder. Zero phone calls. Zero double-bookings.
Sales demos that book themselves
Lead asks for a demo on WhatsApp → books a 30-min Google Meet slot with your sales rep → calendar invite delivered → no SDR ever opens a calendar tool.
Paid consultations with payment-first
Paid event type + Razorpay/Stripe — only confirmed after payment, refund flow if cancelled in time. No more chasing money after the session.
Events
Buy. Personalize. Scan. Done.
Every event tool charges per-ticket fees and forces guests through a clunky web flow. Sell tickets directly on WhatsApp, deliver a personalized QR pass to each guest, and let the venue scanner handle check-in — no third-party booking platform skimming your margin.
Attendee name
Burned into the pass
Attendee photo
For VIP / member events
Seat / table
Variable per guest
Conferences + meetups, without per-ticket fees
Attendee buys a ticket → gets a personalized QR badge in WhatsApp → scanned at the door → welcome flow triggers automatically. Keep 100% of the ticket price.
Weddings + private events
Each guest receives a QR with their name + table number + meal preference. Hosts know exactly who showed up — and the ones who didn't.
Concerts + ticketed shows
Sell tiered tickets, push reminder broadcasts, and send the venue map 2 hours before doors open — same brand, same chat, same guest experience.
Leads
Pull leads from everywhere. Land them in WhatsApp.
Speed-to-lead is the single biggest predictor of whether a lead converts. The team that messages first usually wins. Capture leads from 30+ sources and trigger a WhatsApp follow-up in seconds — not hours.
Facebook Lead Ads
Auto-sync on submit
JotForm + Typeform
Webhook delivery
Performance marketing leads, hot in seconds
Facebook Lead Ad form → instantly delivered to WhatsApp with a follow-up template, before the lead cools and shops a competitor.
India B2B marketplaces, all in one queue
IndiaMART / Justdial / TradeIndia leads land in CRM, get tagged by source, and a sales rep is notified — no portal-hopping, no missed enquiries.
Field sales card capture
Snap a business card, OCR fills Name + Phone + Email + Company, an introduction template fires on WhatsApp before you walk back to the car.
Speed
Multiple warmed channels. One blast.
Standard broadcast tops out at one channel's throughput. When you need to reach a million contacts before the discount expires, you do not have minutes to spare. Rocket fans the same campaign across multiple warmed-up numbers in parallel — speed your single-channel competitors literally cannot match.
N parallel channels
Each contributes its TPS
Per-channel TPS tuning
Throttle the loud ones
Quality envelope
Stays inside Meta limits
Flash sale drops with a real deadline
Drop product live at 8pm sharp — three numbers blasting in parallel reach the full list before the discount window closes at 9pm.
Time-bound notifications
Match-day score alerts, exam-result notifications, ticket release — anything where late = useless.
Election / civic announcements
Reach a giant opted-in list inside a tight window without one channel becoming the bottleneck.
Native Forms
Native forms inside WhatsApp. No external links.
Every web form bleeds leads to friction — the redirect, the cookie banner, the slow page. Native WhatsApp Mini Apps remove every one of those steps. The form opens inside WhatsApp, finishes inside WhatsApp, and the lead is in CRM before the customer leaves the chat.
Lead Generation
Capture name + phone + email + custom
Appointment Booking
Multi-step with date/slot pickers
Surveys + NPS
Multi-question, conditional flow
Lead capture that actually converts
A form embedded inside WhatsApp removes the redirect, the cookie banner, the slow page — fewer screens, fewer drop-offs, fewer "ugh I'll do this later" moments.
Post-purchase NPS that customers actually fill
After delivery, fire a 3-question survey form in chat. Responses land tagged by order ID, in real time.
Service intake without a clunky portal
Insurance, healthcare, finance — collect structured data with dropdowns, dates, validations, all native to WhatsApp.
Payments
Get paid inside the conversation.
The faster you can present a paid invoice the moment a buyer says yes, the higher your collection rate. Send the payment request inside the same WhatsApp thread the customer was already in — collect on Razorpay, Stripe or your local gateway in two taps.
In-chat checkout, zero website
Bot collects address → fires payment link → on success sends thank-you + dispatches order — without ever pointing the customer at a website.
Invoicing + reminders, paid in two taps
Send a payment reminder template with the invoice PDF attached; customer pays in two taps. Reconciliation lands automatically in CRM.
LTO offers customers can't miss
LTO template with a countdown + payment button — coupon honored only inside the offer window. Urgency that feels native.
Dynamic Media
Generate. Personalize. Deliver.
A generic broadcast feels like spam. A WhatsApp message with the customer's name burned into a branded image, or their PDF invoice attached the moment the order ships — that feels personal. Build templates once, generate millions of personalized variants automatically.
Background + components
Stack overlays on any design
Text variables
Name, ID, date, custom field
Image variables
Customer photo, signature
Course completion certificates that print themselves
Student finishes a module → certificate auto-generated with their name + date + course name → delivered as PDF, with zero teacher overhead.
Branded invoices in the same thread as the order
Order placed → PDF invoice generated with line items, tax, signature → sent in chat alongside the order confirmation.
Personalized QR campaigns customers actually scan
Loyalty card, event pass, coupon — each customer gets a unique QR embedded in a branded image. Trackable, redeemable, on-brand.
CRM
Up to 10M contacts. Sliced any way you want.
Most "WhatsApp tools" treat contacts like a flat list. You need a real CRM — custom fields, multi-condition segments, kanban pipelines, full conversation history. Without one, every campaign turns into spray-and-pray and your conversion math doesn't work.
Text + email + URL + phone
Numeric + amount + decimal
Lead pipeline as a kanban — drag to convert
Drag leads across "New → Qualified → Demo → Won". Trigger a WhatsApp template on every column move so your follow-ups never lag the deal.
Hyper-targeted campaigns with multi-condition filters
Filter "Bought in last 30 days AND lives in Mumbai AND opened last 3 broadcasts" — broadcast only to that slice and watch conversion lift.
See the full customer story before you reply
Every chat, every channel, every order, every form-fill — one timeline against the contact card. Agents never start a reply blind.
One workspace. Every conversation.
Spin up a free trial in minutes. Wire up the channels you already use, invite your team, and ship your first automation today. Cancel before the trial ends and you won't be charged.
Comment-to-DM Automation
Your viral Reel got 8,000 comments. Right now, they're just metrics. With Comment-to-DM, every commenter becomes a 1:1 thread in your CRM — automatically, while the trend is still hot.